Description
This gift box is curated with all Australian made products from small businesses just like ours. The vodka comes in collaboration with Smilov Spirits, who produce premium Australian Vodka made in Margaret River from special blends of local ingredients.
The Vodka Lovers Gift Box Includes
- 1 x 700ml Smilov Spirits Vodka – A premium artesian Vodka that is distilled six times from Australian wheat, before being charcoal filtered for that clean, smooth taste.
- 1 x Charlie’s fine foods – Cheddar and Rosemary Mini Cheese Bites Biscuits 100g
- 1 x Charlie’s fine foods Mini Melting Moments Biscuits 50g (vanilla or raspberry)
- 1 x Kourage & Co Hanging diffuser (Choose your fragrance from the drop-down)
All the products in this gift box are handmade in Australia, by people who are very proud and happy with their creations. The box comes ready for gifting.
If you would like a custom gift box, please email info@kourage.co and we can help create something special for you.
Brand
Kourage & Co
Shipping Policy
Local Shipping
All parcels are shipped via Australia Post or Sendle in tracked parcels. They do not require a signature on delivery. If you require a signature on delivery, please contact us at info@kourage.co for additional information. Please allow 3-4 days for delivery depending on Australia Post/ Sendle shipping and handling times.
Refund Policy
We want you to be 100% happy and comfortable with your purchase however if you're not then here is what you need to do:
What happens if I change my mind?
- The clothing item is in its original condition (unworn, unwashed and with the original labels and tags attached). Please also ensure that there are no stains (makeup, deodorant marks, fake tan, odour etc)
- Change of mind returns only apply to full-priced items (e.g items NOT on sale. This includes items in our FINAL sale page and storewide sales)
- We do not accept returns of candles that were lit, even if it was once.
- We do not accept returns of headgear like cap, hats and beanies due to hygiene reasons.
Where do I send my returns to?
7 Village Ct
ROWVILLE VIC 3178
What is the process of returning my order?
- Send us an email to info@kourage.co, to confirm the return
- Return the item to us:
kourage & co.
7 Village Ct
ROWVILLE VIC 3178
- Wait for us to receive the item in the mail. This can take up to 2 weeks depending on where you are sending the item from.
- We will process your return within 3 business days of receiving it. You will be notified of the return via email.
What happens if my item is faulty or if I received the incorrect item?
If you received a faulty or incorrect item please complete the returns form within 7 days of receiving your item and we will be in contact with you to resolve your issue.
Do you offer exchanges?
We do not offer exchanges or hold sizes/items for exchange due to a high turnover of stock. We can issue you a refund for your item (as long as you follow the returns/refund policy) and then you will need to purchase your new item through a new order.
Who pays for shipping?
Customers are responsible for shipping costs related to change of mind returns. If you are returning a faulty/incorrect item please contact us at info@kourage.co
If you are shipping an item over $60, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
When will I be notified of my refund and receive the funds in my account?
Please allow up to 10 business days for us to receive your returned items, process the refund and for you to receive the funds into your account. You will receive an email from us once your return has been processed confirming that it has been approved.
Please allow for longer than 10 days if you are sending via normal post from Western Australia or internationally.
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