Luxe Gift Box | 4 Colour Options

$75.00

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Item will be shipped in 1-3 business days

Description

This luxe gift box is made with all the products to make a perfect little gift for a pamper package or a housewarming gifts for a Cozy home. This gift box makes a perfect bundle if you want to try a range of our homeware products.

The Luxe gift box has 4 colour and fragrance choices and they all come with

  • 1 x Soy Wax Candle holding 200ml of natural soy wax
  • 1 X Bohemian Reed Diffuser with reed sticks (Please choose a fragrance from the drop-down above)
  • 2 x Scented Wax Tablets – Ideal to refresh small spaces.

All products in this gift box are handmade in Melbourne Australia,  The box comes in our signature black box ready for gifting.

Care
• Do not use near flame or heat and Do not light the diffuser reeds.
• Ensure your diffuser is placed out of reach of children and pets.
• Ensure your diffuser is in an area it will not be knocked over and away from electrical appliances.
• Do not place the diffuser on a fragile and varnished surface once they have been diffused in fragrances.
• If split, clean the area immediately as the liquid can damage surfaces.

If you would like a custom box please please email info@kourage.co and create something for you. 

Additional information

Gift Box Options

Dusty Pink Diffuser | 200ml Candle | 2 x Lychee Peony Wax Tablets, Night Sky Navy Diffuser | 200ml Candle | 2 x LIme & Coconut Wax Tablets, Onyx Black Diffuser | 200ml Candle | 2 x Lavender Wax Tablets, Smokey Grey Diffuser | 200ml Candle | 2 x Lychee Peony Wax Tablets

Brand

Kourage & Co

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Shipping Policy

Local Shipping

All parcels are shipped via Australia Post or Sendle in tracked parcels. They do not require a signature on delivery. If you require a signature on delivery, please contact us at info@kourage.co for additional information. Please allow 3-4 days for delivery depending on Australia Post/ Sendle shipping and handling times.

Refund Policy

We want you to be 100% happy and comfortable with your purchase however if you're not then here is what you need to do:

What happens if I change my mind?

Sometimes we change our mind or sometimes it doesn't fit as we expected it to and that's okay! We will happily issue a refund under the following conditions:
- The item is returned within 30 days of purchase
- The clothing item is in its original condition (unworn, unwashed and with the original labels and tags attached). Please also ensure that there are no stains (makeup, deodorant marks, fake tan, odour etc)
- Change of mind returns only apply to full-priced items (e.g items NOT on sale. This includes items in our FINAL sale page and storewide sales)
- We do not accept returns of candles that were lit, even if it was once.
- We do not accept returns of headgear like cap, hats and beanies due to hygiene reasons.

Where do I send my returns to?

Please return your items to:
kourage & co.
7 Village Ct
ROWVILLE VIC 3178


What is the process of returning my order?

  1. Send us an email to info@kourage.co, to confirm the return
  2. Return the item to us:

kourage & co.
7 Village Ct
ROWVILLE VIC 3178

  1. Wait for us to receive the item in the mail. This can take up to 2 weeks depending on where you are sending the item from.
  1. We will process your return within 3 business days of receiving it. You will be notified of the return via email.

What happens if my item is faulty or if I received the incorrect item?

If you received a faulty or incorrect item please complete the returns form within 7 days of receiving your item and we will be in contact with you to resolve your issue.

Do you offer exchanges?

We do not offer exchanges or hold sizes/items for exchange due to a high turnover of stock. We can issue you a refund for your item (as long as you follow the returns/refund policy) and then you will need to purchase your new item through a new order.

Who pays for shipping?

Customers are responsible for shipping costs related to change of mind returns. If you are returning a faulty/incorrect item please contact us at info@kourage.co 

If you are shipping an item over $60, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

When will I be notified of my refund and receive the funds in my account?

Please allow up to 10 business days for us to receive your returned items, process the refund and for you to receive the funds into your account. You will receive an email from us once your return has been processed confirming that it has been approved.

Please allow for longer than 10 days if you are sending via normal post from Western Australia or internationally.

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