A calming soy based candle with the relaxing aroma of Lavender, Marjoram, Rose Geranium and Myrrh.

DELIVERY OPTIONS

We offer $10 shipping Australia wide or free shipping for orders over $150. Please see the table below for further details.

Once orders are placed, they are not able to be edited, added to or cancelled.

If you place your order over a weekend or on a public holiday it will be processed and sent out over the following business days (Monday – Fridays).

Please note: Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods (eg Sales), due to wild weather, or due to other postal service delivery issues that are unforeseen or unavoidable events beyond our reasonable control. Online orders are processed and shipped from Sydney, New South Wales Australia and so we follow any NSW Public Holidays.

DISPATCH TIMES

We endeavour to process and dispatch all online orders within 1-2 business days from the order being placed, unless otherwise stated. Following dispatch, you will be notified via email with tracking details.

Please note: During peak periods (Sales, Public Holidays, or the day after Public Holidays), dispatch times may be longer.

TRACKING

You will receive an email with your tracking information once your order has been processed.

If you are unable to locate your tracking number, or if you have any questions about your shipped order please contact us at info@fml365.com.au and our Customer Care team will assist you with your enquiry.


SHIPPING TO MULTIPLE ADDRESSES

We are unable to process split shipments within one order at this time. If you wish to ship to multiple addresses, you can do this by creating separate orders, each with their own delivery address.

LOST OR DAMAGED GOODS

If your order is lost or damaged in transit, please contact our Customer Care team at info@fml365.com.au.  

INTERNATIONAL SHIPPING

Unfortunately, due to hazardous and flammable goods restrictions, we are unable to ship hazardous goods internationally, including all nail polish, fragrance and aerosols.

Any additional taxes or duties applied by customs at the destination country are the responsibility of the delivery recipient. Please note in accordance with Australian export regulations we are required to declare the exact value of all items and identify the order as dutiable “merchandise” and are prohibited by law from identifying an order as a “gift” for export purposes.

Your local customs office will be able to assist you with any further information regarding taxes, duties and customs.