WHAT ARE YOUR SHIPPING COSTS?All Australian orders of over $120 will receive free Standard Shipping (3-7 business days). Orders $120 and under will incur a $10 Standard Shipping fee. Customers can also choose to upgrade to Express Shipping for $15.WHO IS MY ORDER SHIPPED WITH?We use a combination of Australia Post and Sendle and reserve the right to select the carrier (unless you select Express Shipping at checkout). You will receive an email with your tracking information once your order has been processed and is ready for dispatch.IS MY ORDER TRACKED?Yes, all deliveries are tracked. You will receive a tracking number as soon as your order is shipping so you can follow the link to track your order.WHEN CAN I EXPECT MY ORDER?Our office is based in Launceston, Tasmania and delivery times will vary depending on your location. You can calculate your expected delivery times with Australia Post here. Please enter the origin postcode as 7250 - Launceston, TAS.Express shipping: Metro areas can expect to receive their order within 1 - 3 business days. Occasionally in more remote areas, delivery could take up to 4 business days.Standard shipping: Most standard parcels are delivered within 3-7 business days, however, depending on where you live, your order should reach you within 4 – 10 business days.On business days, orders placed by 7am AEST will be dispatched the same day. Orders placed after this will be processed and shipped the following business day. Please note during sales or promotions period, there could be a delay in dispatch of up to 2 business days.Please reach out to our customer service team if you have any further questions by emailing hello@merindahbotanicals.com.auOrders placed before 7am can be Express posted on the same day. Otherwise, orders will be shipped the next business day. Please allow 1-3 days for Express Shipping. Please take into consideration your location and check with Australia Post in regard to Express Post delivery timeframes.Please reach out to our customer service team if you have any further questions by emailing hello@merindahbotanicals.com.auI PURCHASED MULTIPLE ITEMS WILL THEY BE SHIPPED TOGETHER?Yes, if all the items you ordered are in stock, they will ship together as one parcel.DO YOU SHIP TO PO BOXES?Yes, we ship to Australian PO Boxes.International Post Office Box (PO Box) addressesWe regret that we cannot deliver to international post office boxes. A street address is required for international delivery. By accepting these terms & conditions, you agree that you are not providing a Post Office Box address for your shipment. In the event that your shipment is returned to us as undeliverable due to an international PO Box address, we will not be responsible for refunding shipping costs.